We are excited to welcome you to Coca-Cola Music Hall while addressing important health and safety needs during this time. 

Coca-Cola Music Hall is committed to the health and safety of our guests and employees. We have worked diligently with health officials to enhance our already strict health, safety, and cleanliness measures.


ASM Global VenueShield Logo.pngVenueShield is a comprehensive and best-in-class program, providing the highest levels of cleanliness and safety while inspiring consumer confidence, all in partnership with leading medical professionals, industry experts, and public health officials.

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GBAC STAR is a performance-based accreditation program that helps facilities demonstrate that they have the work practice, procedures, and protocols to prepare, responded, and recover from outbreaks and pandemics. 

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Please read the following guidelines so that you are best prepared for your next visit to the Coca-Cola Music Hall.

STAY HOME WITH SYMPTOMS

Fans MUST NOT come to the Coca-Cola Music Hall if they have COVID-19, COVID-19 symptoms, or know they've been exposed to COVID-19.

VACCINATION CARD

To enter the Coca-Cola Music Hall, you must comply with one of the following requirements:

  • 2 weeks (14 days) after your dose of a single-dose vaccine (Janssen)
  • 2 weeks (14 days) after your second dose of a two-dose series (Pfizer/Moderna)

If you don’t meet these requirements, you must provide proof of a negative COVID-19 viral test result (PCR or Antigen) performed at least 72 hours prior to the date of the show.

 

If you are not vaccinated, you must provide proof of a negative COVID-19 viral test result (PCR or Antigen) performed at least 72 hours prior to the date of the show.

 

If you have had COVID-19 in the past 3 months (90 days), you must provide Documentation of Recovery.

 

Home Tests are NOT accepted.

MASK POLICY

Fans are required to wear masks at all times inside the Coca-Cola Music Hall while attending events. Guests will be notified about specific protocols required to attend other concerts and events at the time of purchasing tickets or will receive updated information from the facility if requirements evolve.

HAND SANITIZER STATIONS

Touchless hand sanitizer stations are available for all fans throughout the Coca-Cola Music Hall.

CONTACTLESS ENTRY

All tickets will be paperless to allow touchless scanning from mobile devices at entry points.

MOBILE TICKETING

Have your ticket loaded onto your mobile device before arriving at Coca-Cola Music Hall.  Make sure your phone is fully charged. Upon entry to the venue, present your mobile tickets for entry.

CASHLESS TRANSACTIONS

Coca-Cola Music Hall has transitioned to a cashless transaction venue ensuring contactless options for tickets, food, and beverages purchases. Cash will no longer be accepted. 

CONCESSIONS

To protect fans and staff, the eating and drinking of food and beverages must be done in a stationary location, such as your seating location, and not while actively walking.

EMPLOYEE SANITIZATION TRAINING

Employees will undergo extensive training as applies COVID-19 standards. The Coca-Cola Music Hall has implemented a program with calls for enhancements in our cleaning and building maintenance operations. The program is dedicated to continuous staff training, targeted cleaning standards for event and non-event days, use of the most effective products, equipment, and technology in the market. 

NON-SMOKING FACILITY

Coca-Cola Music Hall is a non-smoking facility. There will not be any indoor or outdoor smoking areas available for fan use during events. Fans who exit the venue to smoke will not be permitted re-entry into the venue.